Raise your expectations.
We’ll meet them.
Providing person-to-person banking for the people and small businesses that make our Massachusetts communities thrive.
As a community bank based in Springfield, MA, we serve Western Mass, reinvest in Western Mass, and make all finance and banking decisions in Western Mass—and that’s how it’ll stay.
Business
As bankers and small-business owners, we bring an entrepreneurial perspective for every local Western MA business account we serve.
Learn More
Personal
From high-touch customer service in an easy-to-use app, get ready to like your community bank again.
Learn More
Massachusetts’ Best Digital Business Banking
We provide various types of bank accounts to meet the needs of businesses of all types, including competitive pricing and easy-to-use solutions. As the leading community bank in Springfield, MA, whether you’re an established company or a brand new one, you can count on us to offer the best business banking solutions to fit your needs.
Business Banking Business Loans
Consultative Business Banking
Of the many hats you wear in your business, “banking specialist” shouldn’t be one. We proactively make recommendations to help our small business customers meet their goals, like any good partner.
We built a better bank for Western Massachusetts
After years of roll-ups and mergers, it became difficult to find a premier community bank in Springfield, MA that is truly part of the regional society. That’s why we made a promise when we founded New Valley Bank: we would remain local and loyal partners to the people and small business of Western Massachusetts, helping them thrive with high-touch customer service, local decision making, and partnerships built on trust.
That’s a promise you can bring to the bank.
Thought Leadership
7 Online Banking Safety Tips for a Worry-Free Experience
June 4, 2025
National Internet Safety Month shines a spotlight on the growing importance of online banking safety as more people turn to digital platforms for managing their finances. With the ability to access your accounts around the clock, deposit checks using your...
Read MoreSmall Business Loans for Veterans Building Their Legacy
May 7, 2025
Veterans bring a unique entrepreneurial spirit to the business world, shaped by their discipline, leadership, and resilience. Their contributions to the economy are particularly celebrated during Small Business Week and Military Appreciation Month, making it an opportune time to discuss...
Read More
