Raise your expectations.
We’ll meet them.

Open Personal Account Open Business Account

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Raise your expectations.
We’ll meet them.

Open Personal Account Open Business Account

Scroll down

Providing person-to-person banking for the people and small businesses that make our Massachusetts communities thrive.

As a community bank based in Springfield, MA, we serve Western Mass, reinvest in Western Mass, and make all finance and banking decisions in Western Mass—and that’s how it’ll stay.

Loans

Local lending with a fast, transparent process—and you at the table.

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Business

As bankers and small-business owners, we bring an entrepreneurial perspective for every local Western MA business account we serve.

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Personal

From high-touch customer service in an easy-to-use app, get ready to like your community bank again.

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Massachusetts’ Best Digital Business Banking


We provide various types of bank accounts to meet the needs of businesses of all types, including competitive pricing and easy-to-use solutions. As the leading community bank in Springfield, MA, whether you’re an established company or a brand new one, you can count on us to offer the best business banking solutions to fit your needs.

Business Banking Business Loans Apply for a Business Loan
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Text your New Valley Bank Team at 413-739-BANK

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Consultative Business Banking


Of the many hats you wear in your business, “banking specialist” shouldn’t be one. We proactively make recommendations to help our small business customers meet their goals, like any good partner.

We built a better bank for Western Massachusetts


After years of roll-ups and mergers, it became difficult to find a premier community bank in Springfield, MA that is truly part of the regional society. That’s why we made a promise when we founded New Valley Bank: we would remain local and loyal partners to the people and small business of Western Massachusetts, helping them thrive with high-touch customer service, local decision making, and partnerships built on trust.

That’s a promise you can bring to the bank.

Thought Leadership


How to Write a Business Plan for a Loan

December 2, 2024

Bringing a business idea to life is an exciting and fulfilling journey, and knowing how to write a business plan for a loan is a crucial first step. With December marking National Write a Business Plan Month, now is the...

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Women in Business: A Conversation with Shannon Reichelt

November 19, 2024

In honor of Women’s Entrepreneurship Day, we’re shining a spotlight on women in business who are breaking barriers and shaping industries with their vision. Today, we’re excited to feature Shannon Reichelt, founder of OnaWay—a local CPA firm making a big...

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Get answers to your questions about our banking products!

Contact Us

Our online banking specialists are available by phone – 24/7.

888-201-5644

or use our 24/7 Telephone Banking.

888-593-3020

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