Raise your expectations.
We’ll meet them.
Providing person-to-person banking for the people and small businesses that make our Massachusetts communities thrive.
As a community bank based in Springfield, MA, we serve Western Mass, reinvest in Western Mass, and make all finance and banking decisions in Western Mass—and that’s how it’ll stay.
Business
As bankers and small-business owners, we bring an entrepreneurial perspective for every local Western MA business account we serve.
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Personal
From high-touch customer service in an easy-to-use app, get ready to like your community bank again.
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Massachusetts’ Best Digital Business Banking
We provide various types of bank accounts to meet the needs of businesses of all types, including competitive pricing and easy-to-use solutions. As the leading community bank in Springfield, MA, whether you’re an established company or a brand new one, you can count on us to offer the best business banking solutions to fit your needs.
Business Banking Business Loans
Consultative Business Banking
Of the many hats you wear in your business, “banking specialist” shouldn’t be one. We proactively make recommendations to help our small business customers meet their goals, like any good partner.
We built a better bank for Western Massachusetts
After years of roll-ups and mergers, it became difficult to find a premier community bank in Springfield, MA that is truly part of the regional society. That’s why we made a promise when we founded New Valley Bank: we would remain local and loyal partners to the people and small business of Western Massachusetts, helping them thrive with high-touch customer service, local decision making, and partnerships built on trust.
That’s a promise you can bring to the bank.
Thought Leadership
6 Strategies to Pay Bills on Time and Avoid Late Fees
February 3, 2025
Paying bills on time is a crucial part of staying financially healthy and avoiding those frustrating late fees that can sneak up on you. As we enter "Pay Your Bills Week" (February 2–8), it’s a great reminder to reflect on...
Read More5 Money Saving Tips to Kickstart Your New Year
January 9, 2025
Are you feeling the weight of holiday spending? Maybe you splurged on gifts, travel, or festive dinners, and now your bank account is looking a little worse for wear. You’re not alone. Americans spend an average of $902 on Christmas...
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