If you have difficulty using or accessing any element of this website, any New Valley Bank & Trust mobile app or tool; please feel free to call 413.739.2265 or email us using our contact form. We will work with you to provide the information or item(s) you seek through a communication method that is accessible for you (example – communication through telephone support).

New Valley Bank & Trust strives to provide a superior customer experience to all of our customers, as well as promote accessibility, diversity and inclusion. We are eager to provide you the ability to gather information and conduct business through our website and other technology platforms.

Our goal is to make our technology accessible, and we will continuously work on accessibility improvements.

We recommend using the most current versions of the computer-based assistive technology applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all users. By using the controls provided by your browser, you can personalize the content presentation to suit your needs. Keeping your browsers up-to-date will ensure that you have the most options for accessibility. Newer browsers tend to provide more display options to make content accessible and may work better with assistive technologies.

We do not provide assistive technology applications or browsers. Please visit the individual manufacturer site for information about how to obtain them. You also may have access to assistance from local and state agencies or non-profit groups in your area.