Thought Leadership

Building a better bank together


When we first launched New Valley Bank as a community bank for western Massachusetts, we weren’t interested in “tinkering around the edges” of the old model of banking. 

We stayed focused on common-sense financial lending, excellent customer service, and remaining a truly local Western MA bank. To that end, we leveraged forward-thinking technology to augment our person-to-person relationships, not replace them; and developed systems that matched our customers behaviors, rather than ask them to bend to ours.

What we’re doing here is different, and we’re eager to share our vision with you and hear your ideas in turn.

New Valley Bank & Trust

Customer Satisfaction Among Local Banks

August 24, 2022

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New Valley Bank & Trust

What the Future Holds for Payment Innovation: Five Key Takeaways

June 9, 2022

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Can a Small Business Get a Tax Refund?

January 11, 2022

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Guide to Online Banking for Your Business

January 3, 2022

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Guide to Setting Up a Small Business Bank Account

October 18, 2021

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Benefits of Banking Locally

June 15, 2021

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3 Ways to Use a Tax Refund for Your Business

June 10, 2021

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How Can a Small Business Benefit From a Community Bank?

May 3, 2021

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Why a Business Line of Credit May Be a Smart Choice for Your Business

May 3, 2021

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