There has been a recent increase in fraudulent calls and texts from scammers impersonating bank employees. They may falsely claim that there is a potential issue with your account to obtain sensitive or confidential information. Do not click on any links or provide account information.
New Valley Bank will never use an unsolicited call, text, or e-mail to request personal or confidential information. The security of your personal information is our highest priority, and we encourage you to be vigilant. If you ever receive a message or call that seems suspicious, please contact us directly at 413-739-2265 to verify its authenticity.