How Can a Small Business Benefit From a Community Bank?


May 3, 2021
New Valley Bank & Trust

It’s hard to be a small business with a big-name bank. It’s easy to fall between the cracks while not receiving the attention and guidance you need. A bigger bank often promises to offer a wide range of services and affordable rates, but did you know those are available to you at smaller banks, too? Yup, you heard us.

If you’re finding it hard to get into communication with your bank or to be seen by them, it may be time to make a change. Your small business is likely to benefit from having access to a community bank like New Valley Bank for multiple reasons. So, in this blog, we’re going to highlight a few to help you make your decision. 

Benefits of Community Banking

Making the move to a new bank is a big decision. It is not one to take lightly, but if you’re frustrated, overwhelmed, or just unable to get through to your larger bank, making the move now may be critical. It might even prove to be financially vital if you’re not having all of your needs met.

A community bank like New Valley Bank values every customer — seriously. We pay close attention to the needs of small businesses to provide a higher quality of service. Without a doubt, our team wants to meet the needs of your business, and we can do so in a more personal way. Well, still on the fence if you should make the switch? There are some pretty big reasons why we think you should consider it. 

Here are some banking benefits small businesses get when they move to a community bank:

Banking On a First-Name Basis

When you work with New Valley Bank, we will get to know you on a first-name basis. Go ahead and call our office — we will know it’s you and will be prepared to help in any way we can. What makes a small community bank so different is its personalized service that pushes past the friendly introductions. Our team always aims to dig deeper to get to know you and your business better.

We like to say that we’re collaborators and partners first, bankers second. That’s because we know you need hands-on support to help grow and fund your business. It goes without saying, then, that you really do need to have a team dedicated to working with you through tough decisions, expansion, and much more. We help small businesses thrive in any way we can. New Valley Bank provides transparent assistance and enables you to get the financial support you need. We’re here for you today, tomorrow, and the next.

Faster Decisions

One of the most frustrating things as a small business owner is waiting on someone at the top of the bank’s decision-makers to make some type of verdict on your business’s loan or other financial needs. It’s annoying to have to wait on a no-name supervisor when you could be using that time to move your business forward.

With New Valley Bank, you’ll talk directly to the decision-makers. All of our lending decisions are made here, in Western Massachusetts. They are made by the people you know, those who serve your business’s needs each day. We are also more than willing to explain our decision and provide you with the feedback you need.

Unsure about our choice? Just talk to our CEO. That’s right. Our customer service team is there to help you, but if you need more support, we’ll put you right through to the top.

Fewer Fees

Another benefit of working with a small community bank is that there are fewer fees to pay. Instead of charging fees to meet profit goals and margins, you will find that it costs less to work with our bank than with the big names. We think that’s a pretty good deal, too.

Some institutions like to say that you’ll get more when working with them. That’s not the case for our small community bank. You still have access to all of the digital technology and resources you need, along with the same tools and banking types available to you. The catch? You just don’t have to pay as much.

Local Economy Support

New Valley Bank is accountable to our community. We’re local, and that means we give back to the community constantly. We live here, work here, and shop here. We feel accountable for helping small businesses like your own grow and flourish with the resources they need. We’re not just a small bank— we’re a community bank that’s giving back and supporting the local economy with every transaction we complete. 

Your Small Business Can Benefit From New Valley Bank

Now is the time to reconsider what you’re doing to meet your financial goals. If you are a small business owner, check out New Valley Bank’s business banking services today. Let us provide you with a better way to get banking done.

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How Can a Small Business Benefit From a Community Bank?